Welcome
At Atrium Homes, we supply, manage and maintain more than 1,200 affordable rented homes across Ayrshire.
Report a repair
To request a general repair please call us on 01563 528816 or complete our online reporting form.
In the event of an out of hours emergency, tenants can contact:
- General repairs: Call 01563 528816 (You will be redirected to the out of office call centre)
- Gas heating: Call GasSure on 01294 468 113
- Gas leaks: Call Scotland Gas Networks on 0800 111 999
What’s new
Annual Return on the Charter 2023-24
Sep 30: Annual Return on the Charter 2023-24
Product Recall - Ideal Boilers
Sep 27: Ideal arranged for the contractor, James Frew, to fit most of the safety parts. 95% of the boilers have now had safety devices installed by engineers. The contractor has let us know that the final few tenants have not responded to agree an appointment and our staff are now making contact with those tenants.
Please be wary of responding to messages from unknown people
Jun 28: Please be wary of messages from unknown senders
East Ayrshire Council's Financial Inclusion Team newsletter
Dec 5: East Ayrshire Council's Financial Inclusion Team
Get involved
At Atrium, we are committed to involving and empowering our tenants in how we run our service.
We listen to the feedback we receive and use it to help shape our services.
We are committed to working with customers and other stakeholders to improve our homes, services and the local community.
Contact us
Have a question about us? Ask anything you want to know. Contact us using the following details.
- Address: Atrium House, 14 Central Avenue, Shortlees, Kilmarnock KA1 4PS.
- Phone: 01563 528816
- Email: info@atrium-homes.co.uk
Opening hours
Please note that our normal office opening hours are:
- Monday-Thursday: 9.30am to 4.30pm
- Friday: 9.30am to 3.30pm
