Atrium Group Corporate Strategy 2026-2031
We are launching our Corporate Strategy and will be sharing highlights on our website and social media pages over the next few weeks.
Welcome
At Atrium Homes, we supply, manage and maintain more than 1,200 affordable rented homes across Ayrshire.
Atrium Group Corporate Strategy 2026-2031
We are launching our Corporate Strategy and will be sharing highlights on our website and social media pages over the next few weeks.
Your new Customer Portal is Live!
Apr 24: Your new Customer Portal is Live!
Sureserve wins hat-trick of repairs contracts with Ayrshire housing associations
Apr 20: Reactive Maintenance Contract
Your Home - Winter 2025
Dec 11: Your Home - Winter 2025
Please be wary of responding to messages from unknown people
Sep 24: Please be wary of messages from unknown senders
Report a repair
To request a general repair please call us on 01563 528816 or complete our online reporting form.
In the event of an out of hours emergency, tenants can contact:
- General repairs: Call 01563 528816 (You will be redirected to the out of office call centre)
- Gas heating: Call GasSure on 01294 468 113
- Gas leaks: Call Scotland Gas Networks on 0800 111 999
What’s new
Your new Customer Portal is Live!
Apr 24: Your new Customer Portal is Live!
Sureserve wins hat-trick of repairs contracts with Ayrshire housing associations
Apr 20: Reactive Maintenance Contract
Dec 11: Your Home - Winter 2025
Please be wary of responding to messages from unknown people
Sep 24: Please be wary of messages from unknown senders
Get involved
At Atrium, we are committed to involving and empowering our tenants in how we run our service.
We listen to the feedback we receive and use it to help shape our services.
We are committed to working with customers and other stakeholders to improve our homes, services and the local community.
Contact us
Have a question about us? Ask anything you want to know. Contact us using the following details.
- Address: Atrium House, 14 Central Avenue, Shortlees, Kilmarnock KA1 4PS.
- Phone: 01563 528816
- Email: info@atrium-homes.co.uk
Opening hours
Please note that our normal office opening hours are:
- Monday: 9:30 a.m. to 4:30 p.m.
- Tuesday: 9:30 a.m. to 4:30 p.m.
- Wednesday: 9:30 a.m. to 4:30 p.m. - the office building is closed but we can be contacted by phone or email
- Thursday: 9:30 a.m. to 4:30 p.m.
- Friday: 9:30am to 3:30pm
